Is your site legitimate?

Operating since May of 2014 with NHL 14 and the original brand “HUTCoinTraders”, we have amassed thousands of Twitter followers and hundreds of likes on Facebook. Operating on CoinTraders.co, since September 2015, we stand by our ever-growing reputation and aim to continue providing the fast and reliable service we always have.

How can I contact you?

The best way to contact us is by our email, support@cointraders.co
We also currently operate on Twitter @hutcointraders
How long does it take to deliver the coins?

The vast majority of orders are fulfilled within an hours time. We back all of our orders with a 24 hour delivery guarantee. If not delivered in 24 hours we will provide you 10% off or a full refund. That being said if an order does stretch more then 6 hours, we ask you to contact us.

My coins haven't been delivered yet!

Sometimes delays do happen. But PLEASE check the email you have provided us with. If there is an issue with your card listed or otherwise we will send you an email and we cannot fulfill your order without your cooperation.

What forms of payment do you accept?

We currently accept both PayPal and Bitcoin. Both are secured by 256 Bit SSL Encryption on our site, the highest level of security on a website and the same security your bank uses. If you’d like to suggest a payment method, feel free to drop us an email, support@cointraders.co

Do you cover in game taxes?

No we do not & our prices reflect this. If you buy 100k in NHL, "EA Tax" is 5% and you will receive 95k.
What are your hours?

We do not operate on set times, but we are more likely to fulfill orders on weekdays between 3PM EST and 1AM EST and on weekends we are available all day. If looking to contact us, you may do so anytime and we will respond as soon as possible!

What is your refunds policy?

Due to the intangible nature of coins we are unable to refund you once and order has been delivered. If undelivered we will happily refund you! Please see our Terms of Service

Can I sponsor you?

Yes we love to sponsor people with large online followings! Just send us an email to support@cointraders.co with your online profiles!